Curlwarehouse

Curlwarehouse offers a curated selection of curly hair products and accessories, delivering quality care and style solutions for all curl types.

Frequently Asked Questions

What is the return policy?

Curlwarehouse offers a 30-day return window for unworn, unused items with the original receipt; returns are subject to approval upon inspection.

How do I return an item?

To return an item, initiate the process by contacting customer support through the website’s contact form or email, and follow the provided instructions for shipping the product back.

How long does the refund process take?

Refunds typically take 5-7 business days once the returned item is received and processed by the returns department.

How much does shipping cost?

Shipping costs vary based on order value and destination; detailed shipping fees are calculated during checkout for each order.

How long will delivery take?

Domestic delivery generally takes 3-5 business days, with expedited shipping options available at checkout for faster delivery.

Do you offer free shipping?

Yes, Curlwarehouse occasionally offers free shipping promotions on orders that meet a specified minimum purchase threshold.

How do I contact customer service?

Customers can contact customer service via the website’s contact form or by sending an email to support@curlwarehouse.com for prompt assistance.

What are your customer service hours?

Customer service hours are Monday to Friday, 9 AM - 5 PM EST, ensuring timely responses during standard business hours.

Store Insights

Shipping: ExcellentCurlwarehouse offers efficient shipping with multiple options including expedited delivery, ensuring orders arrive promptly.
Payment Options: ExcellentThe store supports various secure payment methods such as major credit cards and PayPal, providing a safe checkout experience.
Return Policy: GoodA 30-day return window is available, though the process requires initial contact and inspection, leaving room for slight improvements.
Product range: ExcellentCurlwarehouse boasts a broad selection of curly hair care products and accessories, catering to diverse curl types and styling needs.

Contact Information

Customer Service

Customer service is available Monday to Friday, 9 AM - 5 PM EST with responses typically within one business day via email or contact form.

Help Information

For the best assistance, provide order details and a clear description of your concern when reaching out via the website's contact form or support email.