Mac Duggal

Mac Duggal offers luxurious couture, bridal gowns, and elegant eveningwear with exceptional craftsmanship and distinctive designs.

Frequently Asked Questions

What is the return policy?

Mac Duggal accepts returns on unworn, unaltered items within 30 days of purchase, subject to specific terms and conditions.

How do I return an item?

To return an item, please contact customer service or use the returns portal on their website for instructions and a return label.

How long does the refund process take?

Refunds are typically processed within 7-10 business days after the returned item is received and inspected.

How much does shipping cost?

Shipping costs vary depending on order value, destination, and chosen shipping method, with rates provided at checkout.

How long will delivery take?

Delivery generally takes 5-7 business days within the US, though exact times depend on your location and shipping option selected.

Do you offer free shipping?

Free shipping is occasionally available during special promotions or for orders exceeding a specific amount; please check the website for current offers.

How do I contact customer service?

Customer service can be reached by emailing the provided contact address or via the online chat option on the website for prompt assistance.

Can I track my order online?

Yes, once your order ships, you will receive tracking details via email which allow you to monitor your delivery status online.

Store Insights

Shipping: GoodShipping is reliable with clear delivery timelines, although options may vary by location.
Payment Options: ExcellentMac Duggal offers a wide range of payment options including major credit cards and secure online payment methods.
Return Policy: GoodThe store provides a straightforward 30-day return policy for unworn and unaltered items, ensuring customer confidence.
Product range: ExcellentThe store boasts an extensive selection of couture, bridal, and eveningwear, reflecting high-quality design and craftsmanship.

Contact Information

Customer Service

Customer service is available Mon-Fri 9am-5pm ET via email and online chat with responses typically within one business day.

Help Information

For the best help, contact via online chat or email with your order details at hand to receive prompt and accurate assistance.